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When your computer breaks down, you need it fixed now — not next Tuesday when the local shop has an opening. SlowPC.net connects you with certified technicians who diagnose and repair your PC remotely, usually within the same session. No unplugging anything. No dropping it off. No waiting days to get it back.
Our remote repair service works for both businesses managing fleets of employee workstations and home users dealing with a stubborn PC. We connect securely to your computer over the internet, and you can watch everything we do on your screen in real time.
If your computer turns on and connects to the internet, there is a very good chance we can fix it without anyone setting foot in your office or home. Our technicians handle slow performance and degraded boot times, blue screen of death errors and random system crashes, virus infections and malware that your antivirus missed, software conflicts preventing programs from opening or running correctly, Windows update failures and driver compatibility issues, printer and peripheral connectivity problems, email configuration and Outlook issues, network and WiFi connectivity troubleshooting, browser hijacking and unwanted pop-ups, and data recovery from corrupted or accidentally deleted files.
The process is simple and takes about 5 minutes to get started. First, you subscribe to a plan or contact us for a one-time assessment. We send you a secure connection link via email. You click the link, which opens a small remote support application. Our technician connects to your machine with your permission. You watch the repair happen live on your screen, and you retain full control at all times — you can disconnect the session instantly if needed.
The entire session is encrypted end-to-end, and we never store your passwords or personal files. Our technicians are background-checked and certified, and every session is logged for your protection.
Traditional computer repair means packing up your machine, driving to a shop, leaving it for 2 to 5 business days, then picking it up and hoping the problem is actually fixed. Remote repair eliminates all of that friction. Your computer stays on your desk where it belongs. Most issues are resolved in 30 to 90 minutes during a single session. You see exactly what the technician does — nothing happens behind closed doors. There is no risk of physical damage during transport. And for businesses, your employees lose minutes of productivity instead of entire days.
Every minute an employee spends fighting their computer is a minute they are not doing their actual job. Our business plans include proactive monitoring that catches problems before they cause downtime, plus priority remote repair when something does go wrong. We manage Windows updates, security patches, and driver updates across your entire fleet so your team never has to think about IT.
Our Monitor plan starts at $19.99 per machine per month and includes 24/7 health monitoring, automated maintenance, and remote support. For businesses that need comprehensive IT management, our Total Care plan at $59.99 per machine per month includes everything from endpoint security to executive reporting on your fleet health.
You do not need to be technical to use our service. We walk you through the connection process step by step, and most of our home clients are up and running within 5 minutes of first contact. Home plans start at just $9.99 per month and include ongoing monitoring so problems get caught early, before they turn into expensive emergencies.
In rare cases — usually involving hardware failure like a dead hard drive or failing power supply — remote repair is not the right solution. When that happens, we tell you exactly what is wrong, recommend the most cost-effective path forward, and never charge you for a session where we were unable to help. Our 30-day money-back guarantee means there is zero risk in trying our service.
Ready to get your computer fixed? Choose a plan or contact us for a free assessment. You can also call us directly at (330) 540-8468.
We take care of your PC whether you think about it or not. Subscribe today and tomorrow morning, your computer starts working the way it should.
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